1 · What the program is
FIPRON ERP is a single, secure, web-based business platform that runs the entire FIPRON group. It replaces scattered spreadsheets and disconnected tools with one live system where every department — finance, factory, sales, service, distribution and marketing — works from the same real-time data.
One platform
Every company and department shares one database, one login system and one consistent interface.
Real & live
Backed by a real server, PostgreSQL database and secure sign-in. Records you save are kept permanently.
Role-aware
Each person sees only the modules relevant to their job, while leadership sees the consolidated group view.
In one sentence: FIPRON ERP turns the proposal's promise — a unified Channel ERP/CRM, an enterprise ERP foundation and an AI digital-marketing engine — into a working system you can log into today.
2 · The group model — one group, three companies
FIPRON operates as a group of three trading companies. The ERP keeps each company's data separate where it must be, yet rolls everything up into a single group view for leadership.
🏭 Fipron Factory
Manufacturing & assembly — production, inventory/BOM, quality control, procurement, equipment maintenance and shipping/customs.
🛠️ Fipron Services
Field operations — installation projects, site surveys, service tickets and warranty/RMA handling.
🌍 Fipron Canarias
Channel & distribution — CRM, distributors, quotations, pricing, training, incentives and marketing.
Fipron Factory→Fipron Services→Fipron Canarias⇒FIPRON Group (consolidated)
A group view sits above the three companies, consolidating finance, KPIs and analytics so directors see the whole business at a glance.
3 · Who uses it — the six user types
Every account belongs to one of six roles. The role decides which modules appear and which company's data the person can see.
| User type | Sees the data of | What they do in the system |
|---|---|---|
| Group Administrator | Whole group (all 3 companies) | Oversees everything — all modules, all companies, user setup, consolidated reporting. |
| Finance Manager | Group finance | General ledger, chart of accounts, AP/AR, assets, cash & bank reconciliation, budgets, cost & profit centers, financial statements (P&L, balance sheet, cash flow), VAT/Tax, payroll and compliance reports. |
| Factory Manager | Fipron Factory | Production orders, inventory/BOM, quality, procurement, equipment and shipping. |
| Sales Manager | Fipron Canarias | CRM, quotations, distributors, catalogue, pricing, incentives, training and marketing. |
| Service Manager | Fipron Services | Installation projects, site surveys, service tickets and warranty/RMA. |
| Distributor | Their own orders | Self-service portal — submit orders, track delivery, download documents & certificates. |
There is also an end-customer Customer Portal for warranty lookup and finding a certified installer — the public-facing face of the system.
4 · How access & security work
- Secure sign-in — every user logs in with an email and password; the system issues a protected session token.
- Role-based access — the server (not just the screen) enforces what each role may open. A finance user simply cannot reach factory data, and vice-versa.
- Company scoping — company-level users see their own company plus shared group records; the administrator sees all three.
- Audit trail — logins and every create / edit / delete are logged for accountability.
- Group consolidation — financial and KPI data automatically rolls up to the group level for leadership.
5 · Module map — what the system can do
The 69 modules are organised into ten groups. Each module is a real, data-backed workspace with live KPIs, tables and the ability to add and manage records.
📊 Overview
Dashboard, Executive KPIs, Advanced Analytics (forecasting, revenue-by-country, pipeline funnel, distributor leaderboard).
💰 Finance
General Ledger, Chart of Accounts, AP/AR, Fixed Assets, Cash & Bank, Bank Reconciliation, Budgeting, Cost & Profit Centers, VAT/Tax, plus a Financial Reports engine (Trial Balance, P&L, Balance Sheet, Cash Flow, AR/AP aging — per-entity or consolidated) and a UAE Tax Center with FTA-ready VAT 201, Corporate Tax, ESR & WPS filings.
🏭 Manufacturing
Production, Inventory/BOM, Quality Control, Procurement, Equipment Maintenance.
🛒 Point of Sale
POS Terminals, POS Sales (receipts & tenders), Cash Sessions (drawer open/close & reconciliation) and Payment Methods (gateways & fees) — retail checkout for the Canarias showrooms.
📦 Procurement
Suppliers (vendor master & ratings), Purchase Requisitions, RFQ / Supplier Quotes, Goods Receipts (GRN), Supplier Payments and Purchase Returns — the full source-to-pay cycle.
🏬 Inventory & Logistics
Warehouses, Stock Transfers, Stock Adjustments, Batch / Serial Tracking (with expiry control) and Reorder Rules (min/max replenishment triggers).
🤝 Sales & Service
CRM, Quotations, Distributors, Tenders, Commission, Projects, Project Tasks, Timesheets, Milestones, Site Survey, Service Tickets, Service Contracts, Technician Scheduling, Preventive Maintenance, Key Accounts, Product Catalogue, Pricing & Rebates, Quotas & Incentives, Warranty & RMA, Partner Training, Marketing Campaigns, Content & SEO.
🚚 Supply Chain
Shipping & Customs — HS-codes, routes and dangerous-goods documentation.
👥 HR & Payroll
Employees, Departments, Designations, Attendance, Leave Requests, Loans & Advances, Expense Claims and WPS-ready Payroll runs — workforce management across all entities.
🛡️ Governance
HSE & Compliance, Distributor Portal, Customer Portal, Documents (object-storage vault), Users & Groups (admin-only access control), and System Info (version, backups, stable images & patch-based updates).
New — Xero-grade financial reporting: the Finance group now computes live statements straight from the general ledger. A single Entity selector produces a full Trial Balance, Profit & Loss, Balance Sheet, Cash Flow and AR/AP aging for each company individually or for the consolidated Group, each exportable to CSV, Excel or PDF. The UAE Tax Center turns those figures into FTA-ready VAT 201, Corporate Tax (9% above AED 375,000), ESR and WPS submissions, tracked in a filings register.
New — service & account operations: five further modules close the operational loop — Cost & Profit Centers (budget vs actual by responsibility center), Service Contracts (AMC, SLA & warranty extensions with response SLAs), Technician Scheduling (field dispatch board), Preventive Maintenance (recurring service schedules for installed sites) and Key Account Management (strategic accounts, health & review cadence).
New — comprehensive ERP suite (25 modules): the platform has expanded into a full-scope ERP with four fresh capability groups. Point of Sale adds retail checkout (terminals, sales, cash sessions, payment methods). Procurement delivers the complete source-to-pay flow (suppliers, requisitions, RFQs, goods receipts, supplier payments, returns). Inventory & Logistics brings multi-warehouse control (warehouses, stock transfers, adjustments, batch/serial tracking, reorder rules). HR & Payroll covers the full employee lifecycle (employees, departments, designations, attendance, leave, loans & advances, expense claims), and Project management gains depth with task boards, timesheets and delivery milestones. Every module is data-backed, role-secured and live on the same PostgreSQL database.
6 · The three pillars from the proposal
| Pillar | What it covers | Where it lives |
|---|---|---|
| 1 · Channel ERP & CRM | Distributor portal, catalogue, tiered pricing, CPQ/quotations, orders, delivery, quotas & incentives, lead/deal CRM, warranty & RMA, training/certification. | Sales & Service group + Distributor / Customer portals |
| 2 · Enterprise ERP foundation | Finance & GL, procurement, manufacturing, logistics/customs, HR/payroll, field service, QHSE, BI & analytics, document management, security. | Finance, Manufacturing, Supply Chain & Governance groups |
| 3 · AI Digital Marketing engine | AI blog & SEO, programmatic landing pages, social automation, cold outbound, paid acquisition, webinars, lead routing & attribution. | Marketing Campaigns & Content & SEO (under the Sales group) |
Every feature listed in the NetCity proposal is represented by a live module in the system.
7 · The end-to-end value flow
This is how a single opportunity travels through the whole group inside one system:
Marketing demand→Lead (CRM)→Quotation→Distributor order→Manufacture→Ship & customs→Install (project)→Warranty→Service & support
Finance records the invoice, VAT and commission along the way; analytics attributes the won deal back to the campaign that created it — closing the loop.
8 · Technology & trust
PostgreSQL database
An enterprise-grade relational database for reliability and scale, with daily automated encrypted backups.
Secure object storage
Uploaded documents (contracts, certificates, drawings) are kept in a dedicated, access-controlled store — not the public web.
Protected sign-in
Industry-standard token authentication, hashed passwords and server-side permission checks on every request.
Managed cloud hosting
Runs as a monitored service behind a hardened reverse proxy with HTTPS; hosting & support included for two years.
9 · Where to begin
- New to the system? Read the User Guide & Process Flows for step-by-step instructions and a workflow for every role and module.
- Need a specific module? The Module Manual documents each screen in detail.
- Ready to work? Open the ERP Workspace and sign in with the account issued to you.
FIPRON ERP — built, hosted & supported by NetCity Technologies · netcity.ae